Treadmill Maintenance & Servicing

Whether your treadmill is in need of repair* or just a simple tune up, we’ll get your in-home or in-facility service visit scheduled and one of courteous and professional service technicians will get you taken care of in no time. Our experience tells us that regular preventive maintenance of your treadmill will extend the life of the equipment, reduce the likelihood of costly repairs and ensure that you’re able to enjoy your unit for years to come.

*For repair, we are only to do so if the treadmill is a model carried by us. This is because we do not carry spare parts for other brands and thus unable to replace a damaged component. 

Treadmill Preventive Maintenance Checklist:

  • Lubricate belt if applicable
  • Inspect and adjust running belt
  • Vacuum interior
  • Clean hood
  • Inspect drive belt
  • Inspect rollers

Do-it-yourself Maintenance Tips


Once per week use a damp cloth to clean the side rails and any part of the walking surface or deck that is visible. Dirt, dust and sweat are the enemies of your treadmills deck and walking belt.


Dry Decks are a very common problem which could lead to damage to your Motor, Control board and Belt. The video below provides instructions on how to lubricate your treadmill. This is to be done every 3-6 months depending on usage.

Dirt removal:

Every year remove the motor hood and vacuum the motor area. Dirt and dust can settle on the motor's and electronic components and cause a short. Please make sure that your machine is disconnected from the mains whislt carrying out this procedure.


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FAQ for New Treadmill

  • Do I need to apply lubricant for new treadmill?
    • New treadmills are pre-lubricated in factory thus there is no need to do so. You can apply after 3-6 month
  • Why is there a rhythmic knocking sound coming from the treadmill?  
    • There is little unevenness in new belt (as they are joined together), and when this part pass through the roller, it will have a louder sound. This will fade softer after using for a period of time when the belt is worn in.
  • Why is there a rubbing sound when I step on the treadmill?
    • Friction is generated between the belt and the board below it, thus causing the sound. However, as the belt is more worn in, the sound will fade softer as well.
  • Why is there dust at the back of the treadmill after usage?
    • This is usually caused by the friction between the belt and your shoe
  • Why is there a slanted line in the middle of the belt?
    • This is the belt joint, in which a single straight piece of belt is pressed together at the end to form a circular shape